GENERAL CONDITIONS OF SALE
1. INTRODUCTION
These General Conditions of Use, Conditions of Sale and Privacy Policy, regulate the use of the website, uk.glopgame.com, of which GLOP 2013, S.L. is the owner. GLOP 2013, SL, (hereinafter GLOP) is a Spanish limited liability company domiciled in Calle Camí Cases d es poble N9 1er, 07141 Palma de Mallorca, registered in the Mercantile Registry of Palma de Mallorca, in volume 2530, Book 0, Folio 76, Sheet PM-71519, with Registration or annotation 1 of 04/12/2012, with CIF number B57798761.
Article 1. Purpose
These Terms establish the rights and obligations of all GLOP users, in relation to the products we offer through our website uk.glopgame.com
These Terms are important to both you and us as they are designed to create a legally binding agreement between us that protects your rights as a customer and our rights as a company.
We kindly ask you to carefully read these Conditions and our Privacy Policy before confirming the payment to place your order.By using the website uk.glopgame.com or placing an order through it, you are aware that you are bound by these Conditions and from our Privacy Policy, so if you disagree with all of the Terms and Privacy Policy, you should not place any orders. These Terms may be changed, so you should read them before placing any order.
Article 2. Product
uk.glopgame.com is set to offer its customers its most innovative drinking game product on the market.
Article 3. Order
The fact of placing an order on uk.glopgame.com is equivalent to full and complete acceptance of the prices, the description of the products for sale and the general conditions of sale, which will be the only ones applicable to the contract thus concluded.
You agree to use the uk.glopgame.com website only to make legally valid requests or orders. You are also obliged to provide us in a certain and correct way with your e-mail address, postal address and / or other contact information and aware that we may use this information to contact you if necessary. If you don’t give us all the information we need, we won’t be able to process your order.
By placing an order through uk.glopgame.com, you warrant that you are fully authorized to use the payment card, if you choose this payment method. Only people with the legal capacity necessary to sign contracts relating to the class of products and services offered on this website can place orders on uk.glopgame.com To place an order you must follow the online purchase procedure until payment is made.
You will then receive an email confirming receipt of your order (the Order Confirmation). Please note that this does not mean that your order has been accepted, as it constitutes an offer you make to us to purchase one or more products. All orders are subject to our acceptance and we will confirm that acceptance by sending you an email confirming that the products have been shipped (the Shipping Confirmation).
The contract for the purchase of a product (s) between us (Contract) will only be formalized when we send you such Shipment Confirmation.Only the products listed in the Shipment Confirmation will be the subject of the Contract. We will not be obligated to supply you with any other products that may have been ordered until we confirm the shipment of the same in a separate Shipping Confirmation.
Article 4. Availability of products
GLOP 2013, SL will do everything possible to satisfy all its customers in the request for products. But all product orders are subject to their availability and, in this sense, if there are difficulties in their supply, or if there are no items in stock, we reserve the right to provide you with information on replacement products of equal quality and value or higher than you can order. If you do not wish to order these replacement products, we will refund any amount you may have paid.
Article 5. Delivery
GLOP 2013, SL undertakes to deliver the products in perfect condition to the delivery address indicated in the order form.You can request delivery of the items, to another address and to a natural person other than the one who signed the order. In order to optimize delivery, we thank you for providing an address where the order can be delivered within normal business hours.
GLOP 2013, SL carries out its shipments through the main couriers in the sector.
GLOP 2013, SL reserves the right to vary the type of shipment and the company to which it is carried out, regardless of what is stated in these pages and on condition that it does not involve manifest damage for the customer. purchased will be reflected at the time of final purchase and will depend on the method chosen, urgent or normal, and the place of destination. These conditions can be changed.
Delivery time:
Delivery times are in working days (Monday to Friday). The terms specified in the purchase are average, and therefore an estimate. Therefore, it is possible that they vary for logistical reasons or force majeure.Please note in any case that no deliveries are made on Saturdays or Sundays.
Impossibility of delivery:
We reserve the right to withdraw any Product from our website at any time and / or to remove or modify any material or content on it. While we will do our best to process all orders at all times, there may be exceptional circumstances that require us to refuse to process an order after you have sent your Order Confirmation and we reserve the right to do so at any time in our sole discretion.
We will not be liable to you or any third party for removing any product from our website www.glopgame.com, regardless of whether or not such product has been sold, by removing or modifying any material or content on the website , or for refusing to process an order once we have sent you the Order Confirmation.
Failed delivery attempts:
The transport company makes two delivery attempts. They will leave a failed delivery attempt notice or notify you by phone to coordinate a new delivery date. If they eventually fail to deliver the package, they will send it back to us. This entails costs of 6 euros which will be discounted to the customer, as it was not delivered for a reason other than Glop 2013, SL. In this case, the customer has two options: send it back by paying the return costs and the costs of the new shipment or request a refund of the order amount, from which the return costs will be deducted.
Article 6. Prices
The prices on the uk.glopgame.com website include VAT, applicable on the day of the order, but exclude shipping costs, which will be added to the total amount due as indicated below:
The price of the products will be what appears on the site and applies only to purchases made via the internet. The price is expressed with taxes included, as these taxes are fixed on the date of acceptance of the offer. The price must be paid in full at the time of purchase.
GLOP 2013, SL reserves the right to change the sale prices that appear in uk.glopgame.com at any time, but the items will be invoiced based on the rates in effect at the time of order registration under reservation availability on that date .
Article 7. Payment
Payment for orders can be made using the following methods:
- Payment by credit or debit card. We reserve the right to accept certain payments with certain credit cards.
- Payment via PayPal (when certain conditions are met).
GLOP 2013, SL reserves the right to modify payment methods, being able to create new ones or delete existing ones, without the user / customer of uk.glopgame.com being able to make complaints for this reason. However, if the change in the payment method concerns an order that has already been placed, we will contact the customer from uk.glopgame.com to inform them of this change, offering them the opportunity to cancel the order if they deem it convenient.
Credit card: if you choose this form of payment, you will enter the secure web page of our financial institution, where you will be asked for your card number and expiry date. For your peace of mind, Banco X guarantees you absolute security, since both your personal data and those of your card are encrypted thanks to the secure SSL server provided by this financial institution.
Your credit card details are not recorded in any database but go directly to the Bank’s POS (Point of Sale Terminal). Likewise, at no time Empresa de Promoción S.L. receives your card details, only payment confirmation. Credit card (via PayPal): You can pay for your purchases with your Visa or Master Card credit card. For this, the secure Paypal platform will be used where, to proceed with the payment, you will be asked for a series of basic data.
Payment with Paypal: Due to its security and speed, this world-famous system is one of the most used today in Internet sales. In order to pay for your purchases through this system you must have a Paypal account. Use of discount vouchers: Discount vouchers do not represent at any time a means of payment and, therefore, are not subject to the same conditions as other means of payment: They are a marketing tool. They cannot be exchanged for money. They cannot be used. partially, if the entire amount is used and not used, the rest of the coupon is lost.It is subject to a number of restrictions such as: number of times it can be used, owner of the coupon, expiration date, minimum order and brands and / or categories in which it can be used.
I pay by Paypal: For your security and rapidity, this system is world-wide and one of the most used hoy día en la venta for the Internet. To purchase a subscription for the medium of this system, you must have a Paypal account.
Article 8. Return Policy
Dear customer, in case you are not satisfied with the products purchased, you already have them, got confused during the purchase or you simply don’t want them anymore, you can return them, as long as they keep their original packaging. Just follow these simple steps:
1. Notify us within 30 days of receiving the product.2. Contact methods:
- Email: hello@glopgame.com
3. Necessary data: Simply the order number, we will take care of the other data to get them to avoid further disturbances.
Once you have received your communication regarding the return, you will need to do the following:
1. Send us the products within a maximum period of 30 days from the date on which you informed us that you wish to return.
2. Place the products in the box in which they were delivered to you or in another similar one.
3. Send them by courier to the following address: GLOP 2013, SL, Calle Camí cases d es poble N 9 1er, 07141, Marratxí (Baleares, Palma de Mallorca). The shipping costs will be at your expense.
Refund
1. After receiving the products, we will check that they are in perfect condition in order to be sold again, so we advise you not to tamper with the packaging of the products to be returned.
2. We will refund the amount of the returned products, excluding the costs resulting from tampering, collection or shipping.
3. Although the law sets a deadline of 30 days for refunds, we always try to make it back within 48 hours (business days).
4. The refund will be made to a credit card if the product was paid for by this means of payment.
If in doubt, you can contact us by sending an e-mail to our e-mail address: hello@glopgame.com.
Article 9. Liability and disclaimer
The photographs and texts reproduced that present the products offered are purely informative.
The liability of GLOP 2013, SL in relation to any product purchased on uk.glopgame.com will be strictly limited, in any case, to the purchase price of said product and will not be compromised by simple errors or omissions that may have occurred, when all the necessary precautions have been taken in the presentation of the products. GLOP 2013, SL cannot be held responsible for damages, whatever their nature, whether material, immaterial or physical, which may derive from improper operation or use of the products sold.
GLOP 2013, SL cannot be held liable by a customer or a third party for indirect damages, operating losses or lost profits occurring by any means, even if such damage, loss or damage was foreseeable by GLOP 2013, SL or if the its eventuality would have been brought to its knowledge. Without prejudice to the provisions of the previous paragraphs, the liability of GLOP 2013, SL under these general conditions cannot exceed an amount equal to the amounts paid after the transaction that is at the origin of this liability, whatever either the cause or the form of the action in question.
GLOP 2013, SL cannot be held responsible for the breach of the signed contract in the event of out of stock or unavailability of the product, due to force majeure, business interruption or total or partial strike, in particular of services. post and means of transport or communications, floods or fires.
The provisions of this clause do not affect your rights recognized by law as a consumer, nor your right to withdraw from the contract.In the event of a dispute, the customer may first contact GLOP 2013, SL to reach an amicable resolution.
These general conditions are governed by Spanish law. The parties submit, at their discretion, for the resolution of conflicts and waiver of any other jurisdiction, to the courts and tribunals of the consumer’s domicile.
Article 10. Ownership of the content of the website uk.glopgame.com
The elements of this website are designed with the purpose of offering the sale of products identified by GLOP 2013, SL.
All illustrations, drawings, icons, graphics, photographs, images and any other element that is part of the website are the exclusive property of GLOP 2013, SL.
Customers and users are advised that the rights of GLOP 2013, SL on the content, design and source code of this website are protected by the Spanish and international legislation in force on intellectual and industrial property.The GLOP trademark has been registered since 20 In the same way, and without prejudice to the foregoing, the content of this website is also considered a computer program and, therefore, all current Spanish and European regulations on the subject are also applicable.
The total or partial reproduction of this website is expressly prohibited, not even through a hyperlink, or any of its contents, without the express written consent of GLOP 2013, SL.
Likewise, copying, reproduction, adaptation, modification, distribution, marketing, public communication and / or any other action that constitutes a violation of the current Spanish and / or international regulations in the field of intellectual and / or industrial property, as well as the use of the web contents without the express written authorization of GLOP 2013, SL.
GLOP 2013, SL informs that it does not grant any license or implicit authorization on intellectual and / or industrial property rights or on any other right or property relating, directly or indirectly, to the contents included in its website uk.glopgame.com
Article 11. Communications and written notifications
The elements of this website are protected with the purpose of offering the sale of products identified by GLOP 2013, SL.
All illustrations, drawings, icons, graphics, photographs, images and any other element that is part of the site are the exclusive property of GLOP 2013, SL.
If you notify customers and users that the rights of GLOP 2013, SL, its content, design and code of this website are protected by the current legislation on Spanish and international legislation of intellectual property and industry. GLOP has been registered since 20/05/2013. In any case, except for the above, the content of this website is considered a computer program and, in fact, is applicable to current Spanish and European regulations on the subject.
The entire website of reproduction or partial of this is expressly prohibited, not even elaborate an appropriate link, or any of its contents, without the express written consent of GLOP 2013, SL.
Likewise, the copy, reproduction, adaptation, modifies, distribution, marketing, public communication and / or any other action that constitutes a violation of current Spanish and / or international regulations in the field of intellectual and / or industrial property, as well as the use of the website content has not been previously authorized by GLOP 2013, SL.
GLOP 2013, SL informs that it does not grant any license or implicit authorization of its intellectual property and / or industry or its related directive or ownership status, directly or indirectly, to its content, including its website uk.glopgame.com
Article 12. Privacy protection
For the purposes of the provisions of organic law 15/1999, of 13 December, Protection of personal data, GLOP 2013, SL informs you of the existence of a personal data file created by and under the responsibility of GLOP 2013, SL with the data obtained in uk.glopgame.com, said web space registered with the National Data Protection Agency. The purpose of this file is to send the order to the correct person and address, respond to the requests you make, send you all the necessary information about your purchases and provide you with information about the products of uk.glopgame.com, as well as about the conduct of promotional activities by e-mail or any other equivalent electronic means of communication (such as SMS).
In accordance with the provisions of the Organic Law 15/1999, on the protection of personal data, at any time, you will have the right of access, rectification, cancellation and opposition to all your personal data included in the different registration forms. To exercise this power, you must send an e-mail to info@glopgame.com or by ordinary mail to GLOP 2013, SL, Calle Camí cases d es poble N9 1er 07141 Marratxí (Baleares, Palma de Mallorca) indicating your name , surname (s) and the user’s email, attaching a photocopy of your identity document.
GLOP 2013, SL undertakes to maintain maximum confidentiality and confidentiality regarding the information provided and to use it only for the purposes indicated. issue of data protection, GLOP 2013, SL undertakes to adopt adequate levels of security for the data provided by its customers and, moreover, to install all means and measures at its disposal to avoid loss, abuse, alteration, non-access authorized and removal of the same. In accordance with the provisions of Organic Law 15/1999, on the protection of personal data, we inform you that the fulfillment of any existing form on the website uk.glopgame.com or sending an e-mail to one of our mailbox implies acceptance of this privacy statement, as well as the authorization to GLOP 2013, SL for the processing of personal data you provide us.
By simply visiting the website, users do not provide any personal information or are obliged to provide it. Customers and users undertake to browse the site and use the contents correctly, not carrying out any type of fraudulent action on it. Whenever you use our website www.glopgame.com, you will be subject to the application of the Privacy Policy in force at all times, and you will need to review this text to verify that you agree with it. GLOP 2013, SL assumes that the data have been entered by its owner or a person authorized by him, as well as that they are correct and accurate. It is your responsibility to update your information. Therefore, you are responsible for the veracity of the data and GLOP 2013, SL will not be responsible for the inaccuracy of the personal data of its customers.
Article 13. Applicable law and jurisdiction
These general conditions are governed by Spanish law.The parties submit, at their choice, for the resolution of conflicts and waiver of any other jurisdiction, to the courts and tribunals of the user’s domicile.
Article 14. Comments and suggestions
Your comments and suggestions will be welcome. We kindly ask you to send us such comments or suggestions via our email info@glopgame.com
